Our Services

Securing ISO 9001 certification can help your business in many ways and Concept offer cost-effective, practical help to organisations large and small in any business sector to achieve, and maintain their certification.

With many years of extensive experience, Concept can offer support, ranging from acting in an advisory capacity, to providing a full end to end implementation and project management team of consultants for large multi site/country projects.

We take the view that whilst securing certification can be an important milestone, it is just, if not more important to have a management system which provides lasting, tangible benefits for your business.

To that end our programmes of support are specifically designed around your business and organisational needs, and are focused on driving improvement and on raising your standards. Once the project is underway Concept will work as an integral part of your team in ensuring that the goals of the project are met in full – your success is our success!

A typical support programme would cover the following areas:

1. Status Audit/Benchmark
2. Development of Quality System Documentation
3. Awareness Training
4. Internal Auditor Training
5. Implementation Assistance
6. Trial Audit
7. Post Certification Assistance

We believe in practicing what we preach and have been certified ourselves to ISO 9000 since 1995 and after all these years we still see the benefit. In addition we are certified to ISO 14001.

To that end our programmes of support are specifically designed around your business and organisational needs, and are focused on driving improvement and on raising your standards. Once the project is underway Concept will work as an integral part of your team in ensuring that the goals of the project are met in full – your success is our success!

Businesses that have ISO 14001 certification, particularly in today’s market place, are able to demonstrate they have systems in place to manage their impact on the environment. There is increasing focus on environmental credentials and environmental management systems and what better way to present or reinforce those than certification to ISO 14001.

For business involved in the green sector it’s almost a ‘must have’, but for many other organisations certification to ISO 14001 is a tangible way to demonstrate that you are aware of, and concerned by, the environmental impact your business makes. Not that you are trying to have zero impact on the environment, but that you are aware of and trying to minimise that impact whilst still running a successful business.

ISO 14001 has been structured to tie in with ISO 9001, to enable organisations to develop an integrated approach to business processes and management systems. Concept has been certified to ISO 14001 since 2003 and continues to reap the many benefits of that today. In addition we are also certified to ISO 9001.

In recognising that we practice what we preach, we’d be delighted to share our experiences of environmental management systems with you and show you how our own ISO 14001 system works and how it integrates with our ISO 9001 management system.

After all, if we can do it for ourselves, we can help you to do it too.

For business involved in the green sector it’s almost a ‘must have’, but for many other organisations certification to ISO 14001 is a tangible way to demonstrate that you are aware of, and concerned by, the environmental impact your business makes. Not that you are trying to have zero impact on the environment, but that you are aware of and trying to minimise that impact whilst still running a successful business.

In today’s business environment companies cannot afford to ignore Health and Safety issues and understanding all the complexities can place a large burden on small and large businesses alike even in just knowing what the legislative requirements are.

Concept can help manage your health & safety compliance whilst you get on with running your business. We can help you with:

• COSHH (Control of Substances Hazardous to Health) Assessments
• Risk Assessments
• Safety Audits and Inspections
• Development of a ISO 45001 Health & Safety Management System.

We can conduct audits on your suppliers on your behalf either on an adhoc basis or as part of a programme of monitoring and audit processes.

On many occasions, Health and Safety management systems can be integrated into other management systems for example, ISO 9001 and ISO 14001. Indeed ISO 45001 is deliberately designed to integrate with these 2 standards.

We can conduct audits on your suppliers on your behalf either on an adhoc basis or as part of a programme of monitoring and audit processes.

Business processes are best reviewed every so often to ensure they are still appropriate for the needs of the business. That often leads to changes being made in the way things are done and is a great driver for continuous improvement. Concept are frequently asked to review a company’s business processes and to make recommendations as to the changes that would bring the most benefit. We can then be part of the team implementing these changes or implement them on our clients behalf.

The re-engineering of processes can also bring about cost savings and the use of Process Mapping can also indicate where further improvements can be made whether in resource utilisation or speed of execution.

Concept can advise on all aspects of business processes, including their development, implementation auditing and performance improvement.

Concept are frequently asked to review a company’s business processes and to make recommendations as to the changes that would bring the most benefit.